SHIPPING & RETURNS
SHIPPING POLICY
Shipping Rates are as follows;
Urban NZ - $6.50
Rural NZ - $10.50
Orders over $100 - Free Shipping
Shipping outside of NZ - Currently not availiable
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We aim to dispatch orders the same or next day that they are received.
We can not deliver to PO Boxes.
We use NZ Post for all deliveries and most orders will be delivered within 2 - 5 business days. We can not be liable for delays once the item has been collected.
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Local Pick-up
Local pick-up is availiable, please select local pick-up at check out and contact jenna@jhhair.co.nz to arrange a collection time. Usually your order will be ready to collect on the same day.
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RETURN & EXCHANGE POLICY
Buy with Confidence
14-Day, No Questions Change of Mind Policy
We offer a 14-day change of mind return offer. Your item must be unopened, unused and in the same condition as it was originally received.
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Items that are Incorrect, Damaged or Faulty
If you have received something that is incorrect, damaged or faulty please contact us as soon as possible at jenna@jhhair.co.nz so we can resolve this for you.